StepUP low interest loans

StepUP Loan

What is StepUP?

StepUP provides low interest loans to people on low incomes through community providers across many parts of Australia. StepUP is an initiative of Good Shepherd Microfinance in partnership with National Australia Bank (NAB).

The StepUP Loan was awarded Money Magazine’s Best Socially Responsible Product in 2007, 2008 and 2009.


Who can use StepUP?

StepUP loans are for individuals or families holding a current Centrelink Concession Card or receiving Family Tax Benefit Part A. Individuals or families are also required to have lived at their current address for more than three months.

StepUP loans have been used to purchase and repair cars, obtain medical and dental care, engage in vocational training, pay for house repairs and reunite refugee families in Australia.

In the 2012/2013 financial year:

  • 56.2% of StepUP borrowers were women.
  • 47.7% of StepUP borrowers were aged 25-44 years.


What does StepUP offer?

StepUP offers loans of between $800 and $3000 for personal or household purposes such as:

·         Household Items including fridges, washing machines, and furniture

·         Cars

·         Computers

·         Medical and Dental expenses

·         House repairs

·         Car repairs

Interest is charged at a fixed low rate, and loans can be repaid over three years. No fees apply. Loan is provided by NAB and is subject to NAB’s credit assessment. Terms and conditions apply.


How can I find out more about StepUP?

Location - select your State or Territory for contact details of the location nearest you:

Download our StepUP loan brochure here


Download one of our multilingual StepUP loan brochures in the language of your choice

©2013 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686



For more information about how StepUP is making a difference for people on low incomes, read:
StepUP report released 2007, A Step in the Right Direction: StepUP Loan Program

The 2013 report, A little help goes a long way: Measuring the impact of the StepUP Loan program, shows that clients who take a StepUP loan are one step closer to financial inclusion and are less likely to borrow from a fringe-lenders. This report was produced by the Centre for Social Impact, Good Shepherd Microfinance and the National Australia Bank.

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